Delivery Apps Screw Over Everyone

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resources:
techcrunch.com/2020/03/16/the-hidden-cost-of-food-delivery/?guccounter=1
www.berkeleyside.com/2020/11/05/third-party-food-delivery-apps-pros-and-cons-for-restaurants
www.seattletimes.com/business/technology/doordash-ipo-papers-show-the-difficulties-of-the-food-delivery-business/
www.nytimes.com/2020/02/26/technology/personaltech/ubereats-doordash-postmates-grubhub-review.html
www.checkbook.org/delaware-valley-area/restaurants-pay-steep-fees-to-order-and-delivery-services/

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Ummæli

  1. lonni ward

    lonni wardKlukkustund síðan

    I'm a Delivery & Marketing manager for a fast food chain in the U.K. (also in Canada), and I am so so excited and happy to see you address this!! We get screwed over every single day by all delivery platforms, I have so many tales to tell and things I wish customers would understand.

  2. Max Riley

    Max Riley16 klukkustundum síðan

    Why do I feel like he just got really mad at one of these apps who failed a sponsorship deal with him and he just made a video to spite them

  3. alameano

    alameano22 klukkustundum síðan

    Lazy people use these. If you really want food from a restaurant either call and pick up yourself or try calling also to see if they have their own driver.

  4. D Riley

    D RileyDegi Síðan síðan

    l never understand y people the food business, meaning people working for restauranrs, bars, etc. Get so pissy about tipping. I thought about working for a restaurant once, until i realized its too much of a headache for something that may or may NOT make me $.

  5. luna Studios

    luna StudiosDegi Síðan síðan

    I got a GrubHub ad before the video started

  6. Helena Drugo

    Helena Drugo2 dögum síðan

    ifood

  7. Michael Osenga

    Michael Osenga2 dögum síðan

    this is such a fucking good chanel

  8. shmexy titan

    shmexy titan3 dögum síðan

    The doordash ad that I got before this ✋😒

  9. EpicBruh024

    EpicBruh0243 dögum síðan

    I got a grubhub ad on this video, pretty funny

  10. Magyar GabeN

    Magyar GabeN3 dögum síðan

    Food delivery apps are a real life incarnation of a man-in-the-middle attack

  11. Keri King

    Keri King3 dögum síðan

    I just quit a GM position in a local restaurant for unrelated reasons. Using Doordash was so annoying. We were always short staffed because people don't want to work if they are getting paid to stay home or maybe they don't want to work during a pandemic. So we could barely keep up with Doordash orders as more people started eating out again because we didn't get any applicants. I cannot tell you how many times a doordasher would come in 5 minutes after we rang in the order and would get shitty because they don't understand how cooking works. Yes, we quoted 40 minutes on the app. No, we are not lying. Don't get mad at me because you cant follow direction. Then, grubhub wouldnt leave us alone. I kept telling them no because of staffing. Then all of a sudden we start getting Grubhub drivers coming in saying they had an order to pick up. I emailed customer care. They said that we were added onto some trial thing where the driver was supposed to come in and place the order for the customer and take it to them? Um, still a no my guy. Didn't ask for that either. But it was funny how the drivers didnt even understand what was happening when I kept telling them we don't do Grubhub. Sorry for the rant, funny stuff though.

  12. mellen clark

    mellen clark3 dögum síðan

    I definitely say we can postmate it

  13. i am and idot

    i am and idot4 dögum síðan

    deliver drek gagen

  14. Rachel King

    Rachel King4 dögum síðan

    I had a coupon for $10 and free delivery....our usual order was $40 more. When we tried to cancel INSTANTLY after submitting the order, we were told we would only get half the refund because of 'cancellation fees'....the restaurant could cancel the order, but they couldn't fully refund us as it was done through doordash...used it once and will NEVER use it again.

  15. Dagan Garling

    Dagan Garling4 dögum síðan

    I do DoorDash and they pay me pretty decently, and the scheduling isn’t as bad as it seems you can schedule days in advance to make sure you can be on all day and it’s to make sure there’s not too many drivers for the amount of orders.

  16. Patrick.141

    Patrick.1414 dögum síðan

    I just get up and go pick it up

  17. Maham

    Maham4 dögum síðan

    I'm thinking of launching a delivery service company for restaurants to use to move away from these 3 -5 giants

  18. Angel Bryant

    Angel Bryant4 dögum síðan

    This is a rip off, makes you forget about a tip!

  19. James

    James5 dögum síðan

    Hey dude this comes to a fact that most customers are too lazy to get their own food.

  20. George Cowsert

    George Cowsert5 dögum síðan

    I especially hate doordash as fast food employee because we have certain items we can't serve at certain times of the day, but while door dash has pictures saying "not available after midnight" and all that, they don't actually program it into their sites and apps. The only thing preventing a customer from ordering what they shouldn't is a picture. This has resulted in several health code violations since we have to either go through the hassle of unsealing and resealing product or we just need to endure bad reviews. Doordash has single handedly run my store's profit margins to the ground and my managers are desperately trying to micro manage the stores to keep them open.

  21. lizzy Rank

    lizzy Rank5 dögum síðan

    My Shanghai decided not to do delivery anymore prolly because of this

  22. Dana Bananas

    Dana Bananas6 dögum síðan

    Idk if it's everywhere but there's this app my job goes through sometimes called Slice... And its just a app that charges more .... When they call and place the order I have to ask what they're charging for my 4.99 burger .. then the people come pick up their order just to find out they were charged 10$ to order through them .. they don't even have their own drivers .. my driver's deliver the food.. it's basically just a second hand website /app... They really really really suck .. bad

  23. Debo

    Debo6 dögum síðan

    Uber eats crashed and burned in my country. And after that they partnered with a successful delivery business, which then tanked.

  24. Aussie Gordon

    Aussie Gordon6 dögum síðan

    Well one thing to factor is that a lot of the time when a big business “loses money” they’re still making a profit. The “losing money” comes from them being below the projected profit they graphed out most commonly at the start of the fiscal year. Basically, they’re making money, but less money than they thought they’d make.

  25. Kenn Tollens

    Kenn Tollens6 dögum síðan

    I just googled McDonalds and they teleported my order directly to my food delivery box at home. Well, yesterday I did, but this 2021 so you guys probably don't have that yet, so, never mind.

  26. arlothedino

    arlothedino6 dögum síðan

    I ordered mcdonalds through a delivery app and it came out to like $24. I walked to that same mcdonalds and got the same thing and it was $9. Edit: I actually did delivery through two different apps. Doordash was up to $30 and grubhub was $24 and then the mcdonalds curbside order was $9. But that's an hour long walk with lots of hills and idiots that don't obey stopsigns so sometimes I just want delivery but it's ridiculous that it goes from $9 to $30

  27. Dallas Brown

    Dallas Brown7 dögum síðan

    Door dash is the ad on this video lol

  28. Lorenzo Halloran

    Lorenzo Halloran7 dögum síðan

    As a previous sales rep for unsaid delivery service (Rhymes with Jort Jash). They take 30% and no longer even have the option for merchants to negotiate the charge down which was done for most people before. Its highway robbery and restauraunts think they need it because they will go out of business but its not true. They are losing money on each order versus not having an order at all, lose lose except for the delivery service. Highway robbery

  29. Pedro DoorDash Santiago

    Pedro DoorDash Santiago7 dögum síðan

    You make some very good points!

  30. MidasTiVi

    MidasTiVi8 dögum síðan

    I swear once i can own and drive a car i am never using door dash or other delivery services again.

  31. Adam

    Adam8 dögum síðan

    In my opinion, the future of this "industry" is gonna be through ghost kitchens (kitchens that make food from multiple different restaurants). MatPat actually has a really interesting video about this kinda thing on food theory. Basically, sooner or later there will be far less dine-in fast food chains as they all switch to drive-thru and delivery since its more efficient. Delivery apps can/have start building locations where they just pay a kitchen staff to make food from a few different fast food chains, then have their drivers pick up all these different kinds of food that would normally be from different places at the same place. Chains can do this too. This would cut out the middle man from both sides of the equation, it just needs some more time before it becomes a reality.

  32. Tahj PBDF

    Tahj PBDF8 dögum síðan

    Another lil annoying thing about DoorDash: while you're not dashing, you can see a map which shows the various areas and the amount of traffic the area is receiving. However, once you start your dash, that map becomes a plain map

  33. Kevin Norris

    Kevin Norris8 dögum síðan

    It's funny because I got a DoorDash ad on this video

  34. Admain

    Admain9 dögum síðan

    Could be wrong here but I'm pretty sure all of the money that the delivery services are making is going right back into the company so they do not have to pay so much taxes. Because if they really were being drained 100 million then they would either switch up there business model or close up shop. Again don't flame me idk tax law

  35. egg

    egg9 dögum síðan

    I got a grub hub ad and a door dash ad while watching this

  36. Jason Joiner II

    Jason Joiner II9 dögum síðan

    Screw doordash

  37. stuart Page

    stuart Page9 dögum síðan

    The irony, I got a Menulog ad before watching this video

  38. Morgan Song

    Morgan Song9 dögum síðan

    A Doordash ad before Drew's video about how it screws us over couldn't be better timed

  39. AIRIKSN

    AIRIKSN10 dögum síðan

    My dad was doing postmates for a little bit. One time he invited me to go with him for a day. And man, what an absolute fucking nightmare. I can’t imagine doing postmates for more than 30 minutes, let alone like 5-7 hours.

  40. K. M.

    K. M.10 dögum síðan

    I thought I was watching another of Drew’s videos & that this was the ending where he introduces the sponsor, and I was *very confused* why he was dissing them so much

  41. Trevor Harris

    Trevor Harris10 dögum síðan

    I can’t believe I got a Grubhub and door dash ad right before the video

  42. BAM!

    BAM!10 dögum síðan

    I legit try not to order food from these apps now ever since I found out that I could get groceries directly delivered from my local grocery store with only a single, small delivery fee. The amount I would be getting for one meal through these apps I could get like 3-4 meals.

  43. Ivana Belencan

    Ivana Belencan10 dögum síðan

    I got a delivery app ad before the video lmao

  44. Ivana Belencan

    Ivana Belencan10 dögum síðan

    nvm I got two of them

  45. Jordyn Collis

    Jordyn Collis10 dögum síðan

    I work at a small restaurant where most of our orders come through Doordash and this video hit my soul. Doordash randomly takes things on and off their menus, puts in orders when we're NOT open, the company calls if we take too long to confirm during a rush, and sometimes the drivers don't even check the food we hand them and we have to rely on them to tell us who they're picking up for. Then WE get called by livid customers for the wrong food. I'm just a college kid trying to hustle cut us some slack

  46. M Su

    M Su10 dögum síðan

    Netflix is the ultimate ponzi scheme

  47. Dean Corriero

    Dean Corriero10 dögum síðan

    Using "uber" to mean getting a Lyft or any other transportation app is kinda like using "Kleenex" to mean tissue, even if you're using a different company's tissue.

  48. Kaden Gaming

    Kaden Gaming10 dögum síðan

    If I order something from my phone i just say i ordered it

  49. Celebrity Tea

    Celebrity Tea10 dögum síðan

    I love how an ad for door dash came on right before the video

  50. drunkmanta

    drunkmanta10 dögum síðan

    I really thought today’s sponsor would be hello fresh🤡

  51. Jakob Stouffer

    Jakob Stouffer11 dögum síðan

    My verb is DoorDash

  52. Susan Waltz

    Susan Waltz11 dögum síðan

    Grubhub beware. They use seemless, why I dont know. Grubhub charges you and seemless charges you on top of it. Total scam. You end up paying seemless automatically whether you want to or not. They will let you delete your info, but there is no dispute resolution or refunds.

  53. Bloom Potato

    Bloom Potato11 dögum síðan

    My best friend was/is a DoorDash driver. A lot of times she has to go to some shadier parts of the state since that’s the closest to her house and they pay better than even my area which is just, yikes. She’s very introverted and would easily freeze up when asking for the delivery food and actually delivering the food. They constantly try to get her to dash for them, while she’s taking a break and working on things like Etsy. And whenever I ask her about DoorDash she looks very unsure Is this why? I have no clue. I wanna send this to her and get her opinion but I hope she doesn’t take it wrong

  54. Austin Wade

    Austin Wade11 dögum síðan

    I delivered for Uber Eats for a while, it was fine. Made about $25/hr on average. I delivered for PostMates one time. Got paid $1 for a delivery that took 20 minutes. All the homies hate postmates

  55. Stanthony Spray

    Stanthony Spray11 dögum síðan

    I worked at a coffee shop that supported postmates and more often than not, the delivery driver would show up super late, like 30 minutes late. When people postmate one small fucking coffee it's almost always cold by the time the delivery driver comes to get it.

  56. S Wilson

    S Wilson11 dögum síðan

    I’m too poor to order food delivery on those apps

  57. Davy Villano

    Davy Villano12 dögum síðan

    danny really be looking more and more like john mulaney every day

  58. Emilio Vargas

    Emilio Vargas12 dögum síðan

    As soon as I open this I get a grub hub ad

  59. Jessica Wilkinson

    Jessica Wilkinson12 dögum síðan

    You said Dicks at the end and I realize you said Dick's Sporting Goods earlier but as a Seattlite I was like oh Dick's Drive-in! Wait.

  60. Bitter the Verbose

    Bitter the Verbose12 dögum síðan

    I got a doordash ad for this video

  61. Dani Masterson

    Dani Masterson12 dögum síðan

    After doing some work for those delivery apps, IT’S ALWAYS POOR PEOPLE using them. I have never postmated for a rich person. If people were smart with their money these apps wouldn’t be around

  62. Op 13 in anime are awesome

    Op 13 in anime are awesome13 dögum síðan

    one time the dude just ran off with my burger

  63. Kazmira

    Kazmira13 dögum síðan

    Texas has an app called Favor. That one IS actually the best one for both driver and customer. They don't send orders to most restaurants. The driver orders for you, so they aren't charging restaurants either. They also don't have a small order fee.

  64. Shannnay C

    Shannnay C13 dögum síðan

    Working at chipotle I HATE delivery apps more than anything on the world

  65. C Brown

    C Brown13 dögum síðan

    I refuse to use Door Dash anymore. I refuse to pay their crazy fees unless I’m pregnant 🤰

  66. Hugo_Luca_

    Hugo_Luca_13 dögum síðan

    Lmao i got a food delivery ad before the video 🤦‍♂️

  67. kingslayer

    kingslayer13 dögum síðan

    got that creepy ass grubhub ad followed by a doordash ad right before this video

  68. pmac

    pmac13 dögum síðan

    Of course there would be a grub hub ad

  69. TenTonNuke

    TenTonNuke14 dögum síðan

    I'm old enough to remember when the internet became a thing (I'm in my 30s but this sounds like I'm remembering the Great Depression) and there was a search engine war. There was Webcrawler, Ask Jeeves, Altavista, Netscape, Lycos, Excite, and a hundred others, all fighting for internet dominance. I'm convinced that the only reason Google won out is because it can be used as a verb. Nobody wants to tell someone that they "Altavista'ed" something or that they had to "Excite someone real quick."

  70. No Name Passerby A

    No Name Passerby A3 dögum síðan

    Just crawl the web or Just Netspace it does sound kinda different....if you were indoctrinated by Google to use it as a verb. Im just gonna search in Bing real quick....

  71. TenTonNuke

    TenTonNuke14 dögum síðan

    I appreciate America for many things, but sometimes I get tired of always being lied to.

  72. Manny

    Manny14 dögum síðan

    If you don’t wanna tip, please don’t order. Or just pick up/ eat out. Don’t waste the drivers time, wear and tear/ gas, etc.

  73. shredder002

    shredder00215 dögum síðan

    Got a fucking door dash ad on this

  74. JustCallMeMinty

    JustCallMeMinty16 dögum síðan

    I just started working for DoorDash and it is super frustrating at times and they don't tell me when I go to KFC that they are out of chicken fillet and I wasted 30 min of my life...

  75. SB Lake Show

    SB Lake Show16 dögum síðan

    I live in Rwanda, and we have so many cheap delivery options it is insane. You pay basically a flat rate of $1 or $2 for anything you order, including food, groceries, electronics, etc. It's because everything is delivered by motorcycle taxis which are much cheaper to operate. A lot of countries that have lots of motorcycles/scooters/bicycles have the same benefits. Americans are missing out!

  76. Daichi Sawamura • 20 years ago

    Daichi Sawamura • 20 years ago16 dögum síðan

    sawarasenai🥰kimi😸wa⛓shojo👻na💅no ✨bökù🌸wâ🧚ÿariçhiñ🤴bįcchī😾ńo😩osû🚣dà🎉yo💦

  77. Emma Stewart

    Emma Stewart16 dögum síðan

    I don't know how he manages to make me look forward to the ad reads. Like, wtf?

  78. emptyforrest

    emptyforrest17 dögum síðan

    here in my small city in sweden i can get 2 pizzas delivered for roughly $20. the delivery services here are just a storefront to host for the resturants and every resturant have thier own drivers. and it seems to be working quite well. and keep in mind, we dont do tipping in sweden. AT ALL! its super rare, and i mean finding a wallet on the street rare.

  79. LittleR

    LittleR17 dögum síðan

    Yeah but like I'm too lazy to go anywhere or god forbid make food

  80. B.J.G

    B.J.G18 dögum síðan

    Ad for deliveroo plays hmmm

  81. Snock Lock

    Snock Lock18 dögum síðan

    The REAL reason uber eats take so long is uber eats people SMOKE IN A CAR WITH THE FOOD nice i have asthma and ocd and smoke smells makes me puke i cant eat it now! oh yeah waited for 2 hours! for a thing that was 31 minutes.

  82. Snock Lock

    Snock Lock18 dögum síðan

    The REAL reason uber eats take so long is uber eats people SMOKE IN A CAR WITH THE FOOD nice i have asthma and ocd and smoke smells makes me puke i cant eat it now! oh yeah waited for 2 hours! for a thing that was 31 minutes. I AM FUCKING DONE

  83. Rahim Rupani

    Rahim Rupani18 dögum síðan

    I started driving door Dash a few weeks ago as a part-time gig. I have another full-time job but I had a lot of free time and so I want to be more productive. I used to drive pizza delivery for a couple years so I love that type of work. I find it to be really fun and fulfilling. The drivers are able to decline bad orders and only take the ones they want. Overall, I see myself doing door Dash in the future.

  84. Big Bongs420

    Big Bongs42018 dögum síðan

    Door dash slaps with dash pass

  85. Squirrel E.

    Squirrel E.18 dögum síðan

    And I get an ad for.....

  86. Mary Broussard

    Mary Broussard19 dögum síðan

    Im from Louisiana and we have a service in the south called Waitr. There used to be a gourmet hotdog place downtown but it was very pricey and i would waitr one hot dog and fries for around $20 not including a cash tip. And thought it was a good idea.

  87. Crunchu

    Crunchu19 dögum síðan

    Gets a grubhub ad right before this

  88. hiyansh shah

    hiyansh shah19 dögum síðan

    Zomato

  89. Alex Brewer

    Alex Brewer19 dögum síðan

    I always say I’m going to “Waitr” things, because in college I always used Favor and Waitr which seem to be almost Texas exclusive. But I always use Grubhub now that I’m back in Chicago.

  90. Paris Sideris

    Paris Sideris19 dögum síðan

    everyone says doordash as a verb btw

  91. Paris Sideris

    Paris Sideris19 dögum síðan

    as a doordash driver I really like it

  92. Paris Sideris

    Paris Sideris19 dögum síðan

    actually love it and doordash always answers right away and pays half when they fuck up

  93. Chris Yu

    Chris Yu19 dögum síðan

    I use the verb "my parents don't want to pay for extra service charges so they go pick up the food instead"

  94. Mars Mech

    Mars Mech19 dögum síðan

    I've tried Ubereats 3 times and its never been a good experience and i just feel like I'm exploiting the drivers if i dont tip big. so all the sudden im paying 50$ for something that cost 12ish its just not worth it.

  95. Victor Lindvall

    Victor Lindvall20 dögum síðan

    This is why I literally never tip anyone unless I'm too lazy to take change.

  96. An enemy stand

    An enemy stand18 dögum síðan

    @Victor Lindvall so may I ask a question?

  97. Victor Lindvall

    Victor Lindvall18 dögum síðan

    @An enemy stand Yes it's simple. I live in Sweden.

  98. An enemy stand

    An enemy stand18 dögum síðan

    @Victor Lindvall so can you explain to me the well developed social security nets your country possess that actually care for workers?

  99. Victor Lindvall

    Victor Lindvall18 dögum síðan

    @An enemy stand worth noting that I don’t live in a third world country where you’re supposed to tip

  100. An enemy stand

    An enemy stand18 dögum síðan

    You should definitely tip. These people are not paid a liveable wage. Yes its shitty companies expect you to pay for their workers but atleast then they have a better chance of actually getting something worth shit for their work

  101. gaming theories and unboxings

    gaming theories and unboxings20 dögum síðan

    0:00 Hey guy

  102. your bootyhole is your beautyhole

    your bootyhole is your beautyhole20 dögum síðan

    i keep kosher and ngl 19 bucks for his order + delivery sounds like heaven. 19 bucks at a kosher restaurant will get you a single pizza pie but only if you order it to go and don't look the cashier in the eye

  103. Lolita Nyan

    Lolita Nyan20 dögum síðan

    The lazification of the common man

  104. Margaret Adams

    Margaret Adams20 dögum síðan

    not me getting a doordash ad before the video played

  105. Heisenberg

    Heisenberg21 degi síðan síðan

    I ordered some orange chicken from NY Chinese and the total was 17$

  106. Irma Blandings

    Irma Blandings21 degi síðan síðan

    I’d rather get my own food. What if the driver has grubby hands? Or they breathe on my food? No fuckin thank you

  107. Zach Barlow

    Zach Barlow21 degi síðan síðan

    The only time I order food delivered is if it’s going to be delivered by an employee from the restaurant. I refuse to use any of these food delivery services.

  108. Bryan Benedict Bonifacio

    Bryan Benedict Bonifacio21 degi síðan síðan

    Cyberpunk man. Cyberpunk.